Return & Refund

At Oakes Custom Apparel, we strive to ensure customer satisfaction with every order. If you are dissatisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns and Refunds

We accept returns and refunds under the following conditions:

• Items must be returned within 7 days of delivery.

• Items must be unused, unwashed, and in original packaging with all tags attached.

• Custom or personalized items are not eligible for returns or refunds unless there is a manufacturing defect or an error on our part.

• Proof of purchase is required for all return and refund requests.

2. How to Initiate a Return or Refund

To request a return or refund:

1. Contact us at [Insert Contact Email] with your order number and reason for the return.

2. If your request is approved, we will provide instructions on how to return the item.

3. Once we receive and inspect the item, we will process your refund or exchange.

3. Refund Processing

• Approved refunds will be processed within 30 business days.

• Refunds will be issued to the original payment method.

• Shipping charges are non-refundable unless the return is due to our error or a defective item.

4. Exchanges

If you need a different size or color, please contact us for an exchange. Exchanges are subject to product availability.

5. Non-Returnable Items

The following items cannot be returned or refunded:

• Custom or personalized products

• Gift cards

• Clearance or final sale items

6. Contact Us

For any questions about our Return and Refund Policy, please contact: Oakes Custom Apparel